Setting Your Extra Support Preferences

This video guide shows you how to update your additional support preferences, including communication needs, accessibility requirements, or any circumstances that may make managing...

Making a Change to Your Insurance Policy

This video guide shows you how to log in, select the policy you’d like to update, and choose the change you need. You’ll see how to amend a range of details, confirm whether your c...

Uploading Documents to Your Insurance Account

This video guide shows you how to log in, select the relevant policy, and view any outstanding document requests. You’ll learn how to check what’s required, upload one or more file...

How To Report A Claim

The quickest and easiest way to get help is simply to call us on 01708 925 058. Our dedicated claims line puts you straight through to one of our experienced team members who will...