Take care when searching online to make an insurance claim

If you need to make an insurance claim, it’s important to ensure you are using the official insurer website or app. Learn how to recognise genuine claims links and avoid misleading...

Setting Your Extra Support Preferences

This video guide shows you how to update your additional support preferences, including communication needs, accessibility requirements, or any circumstances that may make managing...

Making a Change to Your Insurance Policy

This video guide shows you how to log in, select the policy you’d like to update, and choose the change you need. You’ll see how to amend a range of details, confirm whether your c...