The Safe and Secure Way to Submit Documents

Uploading documents has never been easier

From time to time, we may ask you to provide supporting information, such as proof of No Claims Discount, proof of address, or evidence of parking arrangements.

This video guide shows you how to log in, select the relevant policy from your dashboard, and view any outstanding document requests. You’ll see how to check what’s required, review accepted file formats, and upload one or more documents directly from your device.

Once submitted, you’ll receive confirmation that your documents have been uploaded successfully. Our team will review them (usually within 24 hours during our operating hours) and contact you if anything further is needed.

If you need help at any point, our Live Chat and Customer Service teams are available through your insurance account and by phone to support you.