- View your policy documents and manage your policy.
- Make changes to, and renew, your policy.
- Report a claim easily using your policy information.
The finest insurance solutions, backed by 50 years’ experience.
Rated as excellent on Trustpilot with over 13,000+ reviews
We are Chartered Insurance Brokers
Underlining our commitment to the best professional standards
Grove & Dean Private Clients. Policies that provide complete peace of mind.
Formed in 1974, Grove & Dean Private Clients is one of the UK’s leading independent insurance brokers. We’re a family run business and are proud to be a Chartered Insurance Broker, meaning that our service excellence is guaranteed. With 50 years’ experience and deep business partnerships with many of the UK’s leading underwriters, Grove & Dean Private Clients offers an exceptional range of value-for-money policies, backed by the proven experience of a dedicated team.
A Digital Broker – The Best of Both Worlds
Digital Efficiency with Human Expertise from Grove & Dean Private Clients
At Grove & Dean Private Clients, we believe insurance should be as straightforward and flexible as possible - without compromising on personal service. As a digital broker, we offer all the convenience of cutting-edge technology, backed by over 50 years of trusted expertise as a chartered insurance broker.
Our digital platforms are designed to make managing your insurance effortless. With our easy-to-use app, you can view your documents, make changes to your policy, and stay on top of your cover - all at your fingertips, 24/7. Our website also features a live chat service, giving you instant access to expert help whenever you need it.
But what really sets us apart is the way we combine this digital efficiency with genuine, UK-based human expertise. We know there are times when only a conversation with a real person will do. That’s why, should you need to speak to someone, you’ll be connected to one of our experienced, UK-based insurance professionals - no chatbots, no call centres abroad, just knowledgeable people ready to help.
Being a digital broker doesn’t mean being distant or impersonal. For us, it means giving our clients more choice, greater control, and quicker access to support, all while staying true to the values that have defined us for decades.
At Grove & Dean Private Clients, we’re proud to offer the best of both worlds: cutting-edge digital insurance services, underpinned by real expertise and the reassurance of a personal touch.
Why Choose a Chartered Insurance Broker?
Grove & Dean is proud to be a Chartered Insurance Broker.
When it comes to protecting what matters most – your home, car, or business – you want to know you're in expert hands. That’s where being a Chartered Insurance Broker makes a real difference.
A Mark of Trust and Expertise
As a Chartered Insurance Broker, Grove & Dean has been recognised by the Chartered Insurance Institute (CII) for its commitment to the highest standards of professionalism. This title isn’t given lightly – it reflects a deep commitment to ethical conduct, expert knowledge, and putting clients first.
What This Means for You
1. Trusted Advice, Tailored to You
Our Chartered status means we work to understand your individual needs, so we can recommend the insurance cover that’s right for your life – not just an off-the-shelf policy. You can count on advice that’s unbiased, well-informed, and always in your best interest.
2. Professional Standards You Can Rely On
We follow the CII’s strict Code of Ethics, ensuring honesty, integrity and transparency in every interaction. That means no jargon, no pressure – just clear communication and dependable service.
3. Expertise That’s Always Up to Date
Insurance changes – and so do your needs. Our team invests in ongoing professional development to stay ahead of the curve, so you benefit from the most current insights and options in the market.
4. A Visible Commitment to Quality
The “Chartered” badge is a public commitment to quality – much like seeing a chartered accountant or surveyor. It’s your assurance that Grove & Dean is held to the highest industry standards.
5. Continued Support – Not Just at Renewal
We don’t disappear once you’ve taken out a policy. Our support continues throughout the life of your cover – whether your circumstances change, you need to make a claim, or you just want to check you’re still on the right policy for your needs.
At Grove & Dean Private Clients, our Chartered status reflects more than just professional recognition – it underpins the way we look after our clients, every day.
We are Family
Grove & Dean has been a family-owned and run business since 1974 – that’s over 50 years under the same family leadership. In today’s world, that kind of continuity is rare. But it’s also what makes us different.We’ve never been swept up in layers of corporate ownership or remote decision-making. Instead, we’ve remained proudly independent, and that means we take a family approach to everything we do – from how we treat our staff, to how we look after our clients.
At Grove & Dean Private Clients, you’ll never feel lost in a system or unable to contact someone without the authority to help. Our senior team is accessible, our people are empowered, and our clients know we take personal responsibility for every aspect of our service.
Although very much a digital broker, we believe that in an age where customers often feel distant from the businesses that serve them, trust, accountability, and a human expertise matter more than ever.
We’re not just a business. We’re a family – and when you work with Grove & Dean, you’re treated like part of it.
